About Us

It’s not always easy to find a convenient, spacious, reliable veterinary care facility in Dubai, or even just to know exactly what you and your pet needs.We’re changing all that.

Pet First Veterinary Clinic was established by a team of veterinary experts who shared a common belief and undoubted capability to deliver exceptional, advanced veterinary services in the region. Drawing from over a decade of combined experience in the field, we recognized the difficulties and challenges that the industry faced and sought to adopt a unique approach. Pet First strives to provide pet owners with unparalleled customer service and top-notch care in a timely and professional manner, all while maintaining a caring and compassionate environment. At Pet First, we are fully committed to align promises with health.

Mission Statement

To lead the way in veterinary medicine and patient care through our unwavering love and dedication to pets. We are committed to providing exceptional services that prioritize the long-term health and wellness of our patients, and to achieving this through a holistic, one-health approach. Our team is driven to deliver the highest standards of care, compassion, and expertise in every interaction with our clients and their beloved animals. Here at Pet First, we believe that every pet deserves access to the best possible care, and we are dedicated to making this a reality.

Vision Statement

Pet First is dedicated to providing exceptional veterinary care that prioritizes the well-being and comfort of our patients and clients. Our commitment to compassionate, personalized service is at the heart of everything we do. We strive to go above and beyond in addressing the health challenges of each and every pet we care for, with a focus on building lasting relationships with our clients based on trust and reliability. At Pet First, we believe that pushing the boundaries of veterinary medicine is essential to fulfilling our mission of putting pets first. We are passionate about providing the most advanced and effective treatments possible, while always maintaining a caring, respectful, and supportive environment.

Core Values

Patient-Centric We are dedicated to build a strong vet-pet-client relationship and deliver a care-centric veterinary medicine.
Excellence We pursue the highest medical standards in our practice.
Trust We embody a culture of trust and uprightness; and value our patient’s reliability on us.
Fulfilling Fulfilling the health essentials of a qualitative and happy existence for pets and owners.
Integrity We provide the right medical care at all times and being always responsible for our actions. We always undertake what’s right for our patients and will seek to make the best decisions for their health and well-being.
Respect Building trust and appraise the well-being of all clients and their pets and to continuously pursue to treat everyone with fairness, dignity, honesty, and professionalism.
Service-Oriented We are committed to deliver a different experience driven by the best service and health actions in a friendly, professional, and empathetic environment.
Teamwork We grow an immense power of winning together and engage each other's strengths.